Community Forum

Xfiity Mobile Retention Rebate Question

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Xfiity Mobile Retention Rebate Question

I activated 4 lines with Xfinity Mobile in November, and spoke to a rep who told me I could check the status of my offer online. I tried that day, and it did not show the offer. The rep told me via chat that the offer would not be visible for a few days. I just remembered to check today, and the offer is still not visible 60 days later. I went to https://xfinityrewardcenter.com/ and searched by both my account number and my address. Can someone here help me?

Official Employee

Re: Xfiity Mobile Retention Rebate Question

 

Nicksmom99, I can check on the status of your retention promo. Please send me a private message with your full name, residential account number and address for help.

New Poster

Re: Xfiity Mobile Retention Rebate Question

Thank you for your assistance with this. I have sent you the requested information.
Official Employee

Re: Xfiity Mobile Retention Rebate Question

Thank you for your assistance with this. I have sent you the requested information.

Got it, thanks.