Community Forum

Xfi pods

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Regular Visitor

Xfi pods

3 weeks of being an Xfinity customer. Have made 3 phone calls, 3 chat sessions, 2 store visits and 2 service tech visits. I still can not get good internet in my upstairs bedroom. Service guy today immediately said I need pods. I have been trying to get them since day 2 of Xfinity, as I agree, this is the answer. I live in Chicagoland and have the correct router (I'm told?!) One person tells me to go to store, they don't have them, another tells me to go online but when trying, it says it can't complete my order. Hoping you can help, as we are in our 30 day window of cancellation and will not keep the service with no internet in our bedroom.