Community Forum


Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster


Good Evening,

      On January 8th, I asked about lowering my bill.  The options provided to me, were not what we needed or looking for.  The rep advised me that since I have been a customer for a long time, that the XFINITY Solution Team could have other options that might be what I am looking for.  Which is, lowering my bill. I have the Triple Play, and not interested in Home Security.

      Once verified, please refer to the formal documentation that was placed in my record.


Thank you.

Official Employee


Hi CKDEBUS. I can assist you with an account review to see if there are any offers available that may better suit your needs. To get started, please send me a private message and include your full name, service address, and account number so I can assist you. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!