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Would like to lower bill

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Would like to lower bill



I tried to check my plan online but I am getting an error, it seems to be a common issue. I would like to see if I can lower my bill without calling, as there seems to be a long wait time.


Any help would be appreciated!




Bronze Problem Solver

Re: Would like to lower bill

You're right, it's a known issue, still not fixed.  Some good advice here:

Official Employee

Re: Would like to lower bill

Hello basehore, the information that (Welcome_to_Post) shared is correct. This is a known issue and we are working with our web developers to get this resolved. In the meantime to downgrade or change services please send me a private message with your full name, street address, and account number by clicking on my name (ComcastAmir) and then "private message me".

Official Employee

Re: Would like to lower bill


basehore wrote: Great, I was able to accept it


I am glad we were able to get you into something that better fits your needs, have a good day.