Xfinity Forum Archive...
This is an archived section of the community.
Content in this area has been identified as outdated or irrelevant.
This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.
Post your questions in the Xfinity Community
Hello, I am showing you talked to an agent after writing this post, if you are still needing assistance please send me a private message with your account information (name on account, address and account number) and I will look into this further.