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Worst service ever

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Worst service ever

Please don't ever use this company. They have done nothing but lie to me. I saw xfinity truck in neighborhood and a couple of hours later my internet/cable went out. So they can't do anything but set up an appointment next day. I finally went outside to look at the cable hub and there was a bright orange cable going to my neighbors house. My neighbor next to them said xfinity was out there earlier and I would have seen the bright orange cable when I drove in. Hmmmm they unhooked my cable. So I call back and they LIE and tell me someone will be back between 7-8pm. Have called several times and no such thing they can do is contact dis patch directly. Now when they come out tomorrow they can't fix my cable because it's not on the inside but the outside. So I will then have to wait for another appointment for the other person come out and connect the outside. <br><br><br>STAY AWAY FROM THIS COMPANY !!!
Official Employee

Re: Worst service ever

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message. Thank you

I am an Official Comcast Employee.
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