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Wires Underground

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Wires Underground

Who can i speak to in regards to wires coming from ground to home. There is a MAJOR water issue that is causing chaos and I need to have a tech evaluate and repair. Thanks

Expert

Re: Wires Underground

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: Wires Underground

Hello LatinIrish. It sounds like the water issue is impacting your service. I can assist with scheduling a technician visit to evaluate and repair your issue. To get started, please send me a private message and include your full name, service address, and account number so I can access your account. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!