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Will I get a prorated bill?

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Will I get a prorated bill?

I just returned my device and cancelled my service today and my service period is 08/19-09/18 so I was wondering if I will get a prorated bill for a week that I used xfinity. I'm currently charged with one full month bill on my account and would like to make sure that I'm getting a prorated bill for a week.


Thank you.

Official Employee

Re: Will I get a prorated bill?

Hello @vip5.


You will receive a prorated final bill. 


If you would like me to review your account for the prorated balance, please send me a private message and include your full name, service address, and account number so I can assist you. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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