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WiFi Hot Spot Access

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WiFi Hot Spot Access

I recently signed up for an XFNINTY internet plan with 25Mbps speeds, I have been unable to access XFINITY hotspots. When I sign in a message appears stating “XFNITY WiFi is included for XFINITY internet tiers of 25Mbps dowloads speeds and  above only”. After numerous phone calls to customer support and technical support to resolve the “technical” issue  and being assured I would have access to Xfinity WiFi, a new explanation has surfaced. While in other regions served by Comcast, 25Mbps internet customers do have access to XFNITY WiFi hotspots, customers in Florida do not have access to XFNITI hot spots unless they have a plan with 100Mbps upload speeds.