Community Forum

Why is my bill so outrageously high?

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Regular Visitor

Why is my bill so outrageously high?

My bill is $143 now per month & that is not affordable. Contract up 4/18 was $123  so not cool  why do u not offer incentives to old customers that DO pay on time Comcast?

Problem Solver

Re: Why is my bill so outrageously high?

Hello Ctedrow5044,

 

I apologize for any inconvenience. I have sent you a private message with an offer for a new promotion. To view your promotions, please click the envelope in the top right of this page, with the red number next to it. 

Regular Visitor

Re: Why is my bill so outrageously high?

I see no such envelope w/red ltr next to it

Problem Solver

Re: Why is my bill so outrageously high?

In the top-right of this page, you should see a link to change your language to spanish that says "Español". Next to this you will see a picture of your avatar, which is currently the bear. To the left of this you will see the envelope with the red number next to it. 

New Poster

Re: Why is my bill so outrageously high?

I see no such envelope for promotion