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Why comcast do a Hard inquiry in my account for 2 times

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Why comcast do a Hard inquiry in my account for 2 times

Could any representative help me solve this problem, I recently become a comcast customer in december. I open my account and internet service and comcast pull my credit check 2 times? What... it's effecting my credit score since I'm building my credit. I need an answer!

Official Employee

Re: Why comcast do a Hard inquiry in my account for 2 times

Hello,

I would like to look into this for you from here. To protect the privacy of your account, please send me a private message verifying your full name, street address including city, state, and zip code (and apartment number if one is associated), and the full account number or phone number associated with your services. To send a private message click on my name, then click private message me.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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