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Why Can't I Have Only Internet and Phone?

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Regular Visitor

Why Can't I Have Only Internet and Phone?

I am trying to cut the cable out of my bill completely, considering I am almost done a free trial of PS Vue and it's possibly cheaper to just cut my cable out. Talking to a rep right now and they're saying there's nothing available without any form of cable television. How is that possible? Can someone explain?

Expert

Re: Why Can't I Have Only Internet and Phone?


@zomgkateh wrote:

I am trying to cut the cable out of my bill completely, considering I am almost done a free trial of PS Vue and it's possibly cheaper to just cut my cable out. Talking to a rep right now and they're saying there's nothing available without any form of cable television. How is that possible? Can someone explain?


They were probably saying that there are no promotions available to you that aren't bundled. But you can certainly just get internet if that's what you want. 

 

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Regular Visitor

Re: Why Can't I Have Only Internet and Phone?

I actually called again and spoke with a completely different xfinity rep, we got it all sorted out. Thanks!
Official Employee

Re: Why Can't I Have Only Internet and Phone?

 

zomgkateh wrote: I actually called again and spoke with a completely different xfinity rep, we got it all sorted out. Thanks!

 

Thank you for sharing this with us here, I am glad that we were able to get this sorted out for you. Have a good day. 


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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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