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Watchaton credit

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Watchaton credit

I pay for the premium channels. Who do I need to contact to get a credit because everyone is getting this week of free premium channels? Basically I am still paying for what is shouldn’t so I deserve a credit. I can’t be the only one in this situation and I feel like I’m getting ripped off. Thank you Comcast for reaching out to me to give me a credit.
Expert

Re: Watchaton credit


@mlepeonka wrote:
I pay for the premium channels. Who do I need to contact to get a credit because everyone is getting this week of free premium channels? Basically I am still paying for what is shouldn’t so I deserve a credit. I can’t be the only one in this situation and I feel like I’m getting ripped off. Thank you Comcast for reaching out to me to give me a credit.

You won't be getting any kind of credit for this.  This is a "preview" service in hopes that some people will sign up for one or more premium channels.



I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here.
Frequent Visitor

Re: Watchaton credit

I get they are trying to fool people in but I'm paying for something im supposed to be getting "free" this week. And I know Comcast doesn't care about existing customers but this isn't fair to us that are already paying for it.