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WHY did Comcast do a Hard Pull on My Credit!

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WHY did Comcast do a Hard Pull on My Credit!

I have been with Comcast for 20 years. I just requested to change the same service to a new address and there was an unauthorized hard pull done on my credit! What is this all about?

Official Employee

Re: WHY did Comcast do a Hard Pull on My Credit!

Hi @hoodun


I can help look into this credit inquiry. Please send me a private message by clicking on my name, "ComcastChe" then click private message me. In the body of this message please verify your first and last name, street address including city state and zip code, and the account number or phone number associated with your services. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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