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Visa Prepaid Card from Xfinity just received but has $0 balance on it

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Visa Prepaid Card from Xfinity just received but has $0 balance on it

I received today a Visa Prepaid card from Xfinity that shows $150 promotional on it, but when activating it the account# shows $0 balance on it.  This was also confirmed by calling the consumercardaccess.com 1-844-810-1473.  They referred me back to Xfinity for assistance.  Please help.


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Official Employee

Re: Visa Prepaid Card from Xfinity just received but has $0 balance on it

Hi mats038,  I can help submit a ticket to the proper team to review this further for you, could you please send me a private message with your account information (name on account, address, account number and preferred contact number).

 

Thank you


All Replies
Official Employee

Re: Visa Prepaid Card from Xfinity just received but has $0 balance on it

Hi mats038,  I can help submit a ticket to the proper team to review this further for you, could you please send me a private message with your account information (name on account, address, account number and preferred contact number).

 

Thank you

Official Employee

Re: Visa Prepaid Card from Xfinity just received but has $0 balance on it

Apologies for the delay as I have been out of the office but glad I was able to help.  Please feel free to reach out here on the forums if you have any questions or concerns in the future.

 

Thank you