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View all plan options for existing customers

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New Poster

View all plan options for existing customers

I would like to know why I cannot view all plan options for existing customers.  The only thing I can see is upgrades or add-ons and this is VERY frustrating to me.  Can someone direct me to a place where I can see triple play offers for existing customers and not just the ones for new customers?  I am almost ready to "cut the cable" over this.

Official Employee

Re: View all plan options for existing customers

Hello Doublej856. 


Can you please sign into your Comcast account, and then click this link:


Please advise if then, you are presented with new offers. 


Thank you. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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New Poster

Re: View all plan options for existing customers

No I cannot.  It takes me to a screen for new customers only and I am not eligible for those