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Why does Xfinity offer a usename lookup option? And to look up a username, it asks for information which may be common knowledge if the person was a subject to identiy theft.
Hello @r-hyde. Can you please describe where you are seeing the username lookup option?
Please note, here in the Comcast Help & Support Forums, the username can be, and usually is, different then a persons Comcast account username. This can be completely customized.