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Xfinity Forum Archive...

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I received a new Xfinity gateway box in the mail.  allegedly it was upgrading my modem.  However it is identical to my existing box.  Why did I get this and why do i need to switch boxes.  Is there anything about the new box that makes it necessary for me to change.  Comcast has no clue.  Xfinity on-line chat has no clue.