Community Forum

Unjust billing.

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Regular Visitor

Unjust billing.

Here in Southeast Florida we were without internet, phone, and TV from 9/8/17 thru 9/22/17. XFINITY continues to bill us for a full month of service

despite repeated trips by myself to their brick and mortar store. I've paid for the portion of the month during which we had service and have never been late

in paying our bill. Still they try to charge us for service that wasn't provided and have ignored repeated phone calls and trips to their store. They are deaf to my pleading 

and their billing injustice borders on Elder Abuse. 


Has anyone else suffered similarly, and if so how did you solve the problem? Many thanks and Happy '18.