Xfinity Forum Archive...
This is an archived section of the community.
Content in this area has been identified as outdated or irrelevant.
This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.
Post your questions in the Xfinity Community
Hi Chris317 -- Thank you for bringing this to our attention. I reviewed your account to see what's holding this bury up. In review, you are in an area that puts a seasonal hold on bury requests due to winter conditions and ground freezing. All bury jobs can start to be completed once the ground conditions allow the bury team to dig. I have placed a request to see if the bury team can place your account as a priority once they start completing buries.
Chris317 -- I heard back from the bury team. They've reiterated that buries will start to be completed once ground conditions warrant. They will work as quickly as possible to have all buries addressed.