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I was unemployed for a while so I was unable to pay my bills I just recently got employed and I was wondering if I could take away the late fees and everything else. And make my bill not so ridiculously expensive due to the unfortunate events
Official Employee

Re: Unemployed

Hi, Kasey141 - I'm sorry to hear about this unfortunate situation that happened to you. However, we cannot reverse charges for the services that have been provided. If you need help with a payment arrangement - I can assist you with it if you send me your full name, address, and a phone number in a private message. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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