Xfinity Forum Archive...
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I called for modem problems and recording authorized a payment that I did not request.I don't think that is right and they haven't contacted me about it either
hi, I moved your post to the customer service area of the forum
I can help investigate this. To protect the privacy of your account, please send me a private message verifying your first and last name, the phone number, street address including city state and zip code, and the account number associated with your services.
To send a private message click on my name "ComcastChe", then click private message me