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Unauthorized charge made by Comcast to my account...

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Frequent Visitor

Unauthorized charge made by Comcast to my account...

I need help from a Comcast employee ASAP. Thanks.

Expert

Re: Unauthorized charge made by Comcast to my account...

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Frequent Visitor

Re: Unauthorized charge made by Comcast to my account...

Thank you so much!

Official Employee

Re: Unauthorized charge made by Comcast to my account...

Hi nchad, 

 

I'd be more than happy to help address your billing concerns. 

Can you please verify your first and last name, full street address, and the phone number or account number associated with your services in a private message? 

 

In the body of the message, can you also provide more details of the issue you are having? 

 

To send a private message click on my name "ComcastChe", then click private message me. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!