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Unauthorised credit check even after paying security deposit

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Unauthorised credit check even after paying security deposit

So I went to Comcast store for a new connection. I've been given two options of either to pay security deposit or go through credit check. I've decided to pay security deposit. Next day Comcast ran hard inquiry without my authorization.
Expert

Re: Unauthorised credit check even after paying security deposit

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not an employee.
Official Employee

Re: Unauthorised credit check even after paying security deposit

Hello Vihag. We apologize for the inconvenience. I can assist with reviewing the inquiry, and I can submit a research request to our credit reporting team. Please send me a private message and include your full name, service address, and account number so I can access your account.



I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

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Re: Unauthorised credit check even after paying security deposit