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Unable to access billing history after service transfer

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Unable to access billing history after service transfer

I am unable to access my billing history after recently transferring my service to a new location.  I chatted online with a representative who was only able to offer me the solution of getting printed copies of my billing history by visiting a local site.  Some of these forum posts seem to suggest that there is a way to access my billing history without making a trip across town.  If anyone knows of a way to do this, please let me know.  

Official Employee

Re: Unable to access billing history after service transfer

Hello, andrewjo93 - 

 

I'd be happy to help take a look at the bill history with you. Please send me a private message with your first and last name to get started. To send me a Private Message, please click my name “ComcastAlly” and click “send a message.”


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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