Xfinity Forum Archive...
This is an archived section of the community.
Content in this area has been identified as outdated or irrelevant.
This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.
Post your questions in the Xfinity Community
Private messaging is now disabled for new members, and has been declared a "violation of forum guidelines." https://forums.xfinity.com/t5/Customer-Service/Private-Messaging/m-p/2936832#M154540
You can describe your problem here, and we'll see what we can do to help.
Hi, fcollette - I can check if we have any available promotions in your area. Please send me a private message and include your full name, the account holder's name and address as it's listed on the billing statement, a phone or an account number. Click on my name ComcastElla, then click Private Message Me.