Xfinity Forum Archive...
This is an archived section of the community.
Content in this area has been identified as outdated or irrelevant.
This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.
Post your questions in the Xfinity Community
ii had an unauthorized charge taken from muy account had already paid bill on 12/26/17 and was charged 106.48 again on 01/5/18 i did not authorize xfinity withdraw any money from this account i have been told several different lies about this issue no 2 so called customer service rep say the same thing its always something different this is by far the worse company i have EVER seen for solving on handling customer issues i,m surprised hey are still in business
I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread or via Private Message from a Comcast Official Employee.
WJ111, I'd like to help with your unauthorized charge. Please send me a private message (Click ComcastKenF and then click Private Message Me) with your phone number, account address, and full name for assistance.