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I have had problems for 4 years since moving to VT. A year and a half ago they finally came out and checked inside and out. They decided there was a problem coming into our area under the street. Nothing was done as the problem continued. Now we find that out TV blanks out for several minutes when ever it wants. This is all TVs. This has been going on for almost a year. People come out and check it and tells us the equipment is fine. They have checked inside and out. This issue can happen up to five time a day. This week it went out for over an hour. At that point a field agent was suppose to call me. That never happened. I want something done so my service works. HELP!



<EDITED for violating Forum Guidelines - Personal Information>

Official Employee

Re: Tv

Hello Hcort. We apologize you continue to experience trouble with your service. I can assist in ensuring we get a technician out to resolve your intermittent TV issues. To get started, please send me a private message and include your full name, service address, and account number so I can access your account.