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Hello, I am trying to upgrade my double play to a Super Triple Play (even though I don't want a phone, it comes out to being cheaper). However, I was quote one price with certain equipment and then was quoted a different price two days later, because of confusion around the HD Adapters vs. HD Boxes/Outlets.
I'm still waiting for Customer Solutions to call me back, but is there anything I can do in the mean time?
I've asked a Comcast employee to help you. You should expect a reply in this thread.
Hi, AV6410 - I can check your account and let you know what kind of equipment you currently have. Please send me a private message and include your full name, the account holder's name and address as it's listed on the billing statement, a phone or an account number. Click on my name ComcastElla, then click Private Message Me.