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Trying to pay Comcast bill online, keep being redirected to Wifi On-Demand webpage.

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New Poster

Trying to pay Comcast bill online, keep being redirected to Wifi On-Demand webpage.

I have been having an ongoing problem signing in to view and pay my comcast bill online. I am repeatedly redirected to the Xfinity WIfi On-Demand portal. 

Official Employee

Re: Trying to pay Comcast bill online, keep being redirected to Wifi On-Demand webpage.

Hello RoachGIrl. I can assist with your online bill pay issue. If the issue persists, can you confirm if you are connected via your home network WiFi or hardwired to your modem?

 

Please let me know, so I can assist you further. 

New Poster

Re: Trying to pay Comcast bill online, keep being redirected to Wifi On-Demand webpage.

I am connected through my home network Wifi.

Official Employee

Re: Trying to pay Comcast bill online, keep being redirected to Wifi On-Demand webpage.

Can you please describe at what point you get the redirect to the WiFi page? 

Official Employee

Re: Trying to pay Comcast bill online, keep being redirected to Wifi On-Demand webpage.

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