Community Forum

Trying to login and pay a bill But being redirected to wifiondemand

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Frequent Visitor

Trying to login and pay a bill But being redirected to wifiondemand

I'm simply trying to login to pay my xfinity bill. But I'm being redirected to xfinity wifi on demand. I no longer have you residential services. and only have xfinity mobile.

I'm using a home pc withthats not connected to wifi(and I have a different ISP), but when I try to go into my account it redirects me to wifiondemand.

Frequent Visitor

Cant loginto my account

Trying to log into my account and I'm being redirected to Wifiondemand. I'm on a desktop PC, with no wifi, I also get redirected on my phone, or any PC

Frequent Visitor

Re: Cant loginto my account

and I also get redirected on the my account app

Frequent Visitor

Re: Trying to login and pay a bill But being redirected to wifiondemand

Any help
Official Employee

Re: Trying to login and pay a bill But being redirected to wifiondemand

Jmorgan88, if you cancelled your residential services, you will not be able to use the My Account app to pay your residential bill. The residential bill can then be paid over the phone or at a Service Center. 

 

Your XFINITY Mobile service will continue on autopay as normal. There is a $10 line access fee for every line that will apply due to cancelling XFINITY internet. 

 

KenF