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Xfinity Forum Archive
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Xfinity Forum Archive...

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How do you obtain a transcript of a "chat conversation"?

Official Employee

Re: Transcript

Hello rjo72211. I can help review your account to see if the chat transcript you are requesting is available. Please send me a private message and include your full name, service address, and account number so I can assist you. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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