Community Forum

Ticket Number

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Ticket Number

I called about some holes in my yard from where Comcast installed a box.  I was given this number 045 723 759.  Today I received a call from Mexico about this problem.  This is a SAFETY concern as I have almost broke my ankle in them last Friday.  Several people have come to look at the problem, but nothing is being done.  And why the call from Mexico???


Please let me know when this is going to be fixed!!!

Official Employee

Re: Ticket Number


Hi 39dodge, I can update you on our progress in resolving this issue. Can you please send me a private message with your full name, street address, and account number by clicking on my name (ComcastAmir) and then "private message me"?

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!