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TV GO options... whaaat????

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TV GO options... whaaat????

New message tonight from our folks at Comcast...

 

"Some networks only allow their content to be viewed when you are on your home WiFi. Look for TV Go options to watch anywhere, any time."

 

My Bill goes up and I get this on my PC. Oh, by the way, I am on a 1Gbps LAN connection into my RENTED Comcast router. Just saying.

 

Perfect...

Expert

Re: TV GO options... whaaat????

@chasesrc,

It's just a bug. There is a mismatch between your actual IP address and what the system thinks is your IP address. An employee can fix it for you.

 

I've asked a Comcast employee to help you. You should expect a reply in this thread. 

 


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: TV GO options... whaaat????

Hi _69_ I will gladly look into this for you.  Please send me a private message with your account information (your name, address and account number). 

 

Thank you


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!