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Stuck with 25mbps speeds and a expensive plan

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Stuck with 25mbps speeds and a expensive plan

I've been stuck with a 25mbps plan because my bill keeps going up and up.  I see my neighbors at 100/450/1000 Mbps speeds for the same cost as my plan.  $70 a month.  I've literally been a Comcast customer for over 20 years and I'm tired of this!  What can I do to have real speeds at the rate everyone else gets?

Official Employee

Re: Stuck with 25mbps speeds and a expensive plan

Hi LizzardLips, I could assist going over internet speeds and promotions with you. Could you please send me a private message with your account information (name on account,  address, account number).

 

Thank you

Official Employee

Re: Stuck with 25mbps speeds and a expensive plan

Hi LizzardLips, thank you for working with me via private message and apologies we weren't able to find a promotion.  If you have any questions in the future please let us know.

 

Thank you