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I've asked a Comcast employee to help you. You should expect a reply in this thread.
I can help get the local techs out to have the boxes repaired. I will need to gather more details about the exact locations of each box so the crew will know exactly which boxes need to be fixed.
Can you please send me a private message with the full street address including the zip code?
To send a private message click on my name "ComcastChe", then click private message me.