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Still Waiting on my call back

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Still Waiting on my call back

I spoke with an agent at approximately 4:30 AM MST Monday morning and they said someone would be calling me because of the horrendous service that I have been getting from Xfinity.   It is Thursday and I am still waiting on the call.  I still do not get channels that i am expected to pay for because the techinician that is supposed to work on the filter has not shown up 2 times!!!!!!!!!!!!  Direct TV here I come!

Official Employee

Re: Still Waiting on my call back

Hi amalloy3, I can look into this further for you, could you please send me a private message with your account information (name on account, address and account number).


Thank you

I am an Official Comcast Employee.
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