Community Forum

Speak to a Person

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New Poster

Speak to a Person

How can I talk to someone at a store over the telephone, instead of driving 20 miles to have my question answered.

Official Employee

Re: Speak to a Person

Hello mtw1, unfortunately there is no direct phone numbers to contact the XFINITY stores. I would be happy to assist you from here if you would like. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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New Poster

Re: Speak to a Person

Been there done that, time to provide a new provider.

Official Employee

Re: Speak to a Person

I apologize you feel that way, if you need any further help going forward please reach out to us, we are always here to assist. Have a great night.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!