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Sloppy Website Design

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Sloppy Website Design

This is hilariously stupid. I was entering a new debit card to save for future payments. In the Payment Method Nickname dialog box the example given is "Jane's Visa". So I enter "Anne's Debit". Unauthorized character. Hmmm... Turns out you can't use an apostrophe. Well why is there an apostrophe in the example? Classic, sloppy programming.


More stupid: I go to pay. I see a list of my payment options to chose from, but no nicknames. Just the last 4 of each acct. #. So... why did I enter the nickname of "Annes Debit" (no apostrophe) when I have to remember the last 4 digits anyway. More classically bad programming.


Just a couple trivial things that indicate how much Comcast cares.

Official Employee

Re: Sloppy Website Design

Hi brompo4680,


Thanks for reaching out. Your opinion matters. Please follow this link and submit your feedback as this may be taken into consideration to help improve yours and other customers experience. Thanks!