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Should I cancel my service?

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Regular Visitor

Should I cancel my service?

Hi, my bill just went up again.  I see that comcast is offering  new customer deals  cheaper than what I am currently paying.   We don't use the TV service so our current package isn't worth $93, especially when Comcast is offering better deals for new customers.  We only got the limited basic tv package along with internet because at the time it was cheaper than internet alone.

 

I also have AT&T fiber available to me.  They are currently offering $50 per month for 100Mbps, along with a $50 gift card.

 

I have liked comcast's service and don't really want the hassle of switching to another provider, but the price difference is high enough for me to consider it - we had AT&T's service prior to moving and were happy with it as well.

 

Are there promotions available?  Or should I go ahead and switch?

Official Employee

Re: Should I cancel my service?

 

Hello jlaw212, I can help you find a better deal for your services. To get started, please send me a private message with your full name, and account number by clicking on my name (ComcastAmir) and then click "Send a message".


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Regular Visitor

Re: Should I cancel my service?

I have the same question
 
Official Employee

Re: Should I cancel my service?

 

duyduong99 wrote: I have the same question  

 

Hi, I can assist you with fining a new promotion for your services. Please send me a private message with your full name and account number. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!