Community Forum

Set up a payment extension

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Set up a payment extension

Need to know how to be able to setup a payment extension or plan so my Comcast doesn’t get disconnected anyone help me????
Official Employee

Re: Set up a payment extension

Hi @Lcome29 welcome to the Xfinity Forum. I am happy to help assist you with your payment extension.

 

I have received your direct private message and I can assist with setting a payment arrangement there as I will need some personal/account information. 

 

In the future, we ask that you please only post your concerns in the appropriate public board. This helps other users that may have a similar question. Also, please know that sending unsolicited private messages to any user or Official Employee of the Comcast Help & Support Forums, is a violation of our Forum Guidelines. Feel free to review those guidelines here: https://forums.xfinity.com/t5/Guidelines/Xfinity-Forum-Guidelines/td-p/3115028

 

If you are ever in need of immediate assistance you can contact us by phone, chat, or social media. All details about that can be found here: https://forums.xfinity.com/t5/My-Account/ANSWERED-How-to-contact-Comcast/ta-p/3053370

 

Thanks again for posting your question here in the Xfinity Forum. 



I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark the post as best answer!