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Set up a payment extension

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Set up a payment extension

Need to know how to be able to setup a payment extension or plan so my Comcast doesn’t get disconnected anyone help me????
Official Employee

Re: Set up a payment extension

Hi @Lcome29 welcome to the Xfinity Forum. I am happy to help assist you with your payment extension.


I have received your direct private message and I can assist with setting a payment arrangement there as I will need some personal/account information. 


In the future, we ask that you please only post your concerns in the appropriate public board. This helps other users that may have a similar question. Also, please know that sending unsolicited private messages to any user or Official Employee of the Comcast Help & Support Forums, is a violation of our Forum Guidelines. Feel free to review those guidelines here:


If you are ever in need of immediate assistance you can contact us by phone, chat, or social media. All details about that can be found here:


Thanks again for posting your question here in the Xfinity Forum. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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