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I've asked a Comcast employee to help you. You should expect a reply in this thread.
If you don't wish to wait for a reply: 1-800-COMCAST (1-800-266-2278) or 1-800-XFINITY (1-800-934-6489)
Hi GailBondsel111, thank you for reaching out and I can help with your services, please send me a private message with your account information (Name on account, address on account and account number).