Xfinity Forum Archive...
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Content in this area has been identified as outdated or irrelevant.
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I've asked a Comcast employee to help you. You should expect a reply in this thread.
I'd be more than happy to review your account to see if I am able to provide more information for you. In order to access your account, can you please verify your first and last name, and the phone number or account number associated with your services in a private message? To send a private message click on my name "ComcastChe", then click private message me.