Community Forum

Service

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Service

At this point I don’t know if Comcast/XFinity is incompetent or just don’t care about customer satisfaction anymore. Three weeks, no service, no internet, no tv. I’ll bet they make sure they get paid on time though. Criminally horrible service.
Official Employee

Re: Service

Hi, Croman42 - Apologies for your experience. I see the appointment is already scheduled. Please send me a private message with your full name, address, and a phone number, and we can discuss a credit for days without a service.  

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark the post as best answer!