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Why does Comcast systemically treat customers like garbage?  I have dealt with intermittent service (to put it kindly) with both tv and internet for almost a year and a half.  Dozens of tech visits to the home.  Nothing. Five separate escalations to level 3 advanced repair.  Big promises, zero follow through.  Corporate executive support.  Complete blow off.  Reneging on billing and disconnecting service.  Local ops supervisors who make promises then won’t even return calls.  I am so fed up with you folks.  Just want my service to work. Does anybody have the skills and motivation to deliver?

Official Employee

Re: Service



I'd like to help make this right. Please send me a private message by clicking on my name, "ComcastChe" then click private message me. In the body of this message please verify your first and last name, and the account number or phone number associated with your services.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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