Xfinity Forum Archive...
This is an archived section of the community.
Content in this area has been identified as outdated or irrelevant.
This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.
Post your questions in the Xfinity Community
Sorry for the experience you've received while trying to get your service issues resolved. If it is determined the cause of your problem was our equipment, you should not be charged for the tech visit. I would like to review your account to see how I can make this right. In order assist you, please send me a private message verifying your first and last name, the phone number, street address, and the account number associated with your services.
To send a private message click on my name "ComcastChe", then click private message me.