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Service changes/Price hikes

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Service changes/Price hikes

I would like someone from the retention departmen to contact me.  My bill has gone up, again, and when I tried to live chat recently to downgrade serivces they told me there were no promotions.


I pay nearly $280 for service and this is way too high.  Your phone tree is customer unfriendly to say the least.


Thank you.

Official Employee

Re: Service changes/Price hikes


mikemey474, I can help downgrade your current package. Please send me a private message (Click ComcastKenF and then click Private Message Me) with your account address and full name for assistance.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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