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Hello customer support team,
I am experiencing an outage that has lasted around 12 hours now and I work from home. Will I be reimbursed for this? I am not very happy with the amount of time this has been down and I am concerned about being able to get my work done at this point because its still down.
Hello, I would be happy to look into your area. To protect the privacy of your account, please send me a private message verifying the first and last name on your account, street address including city, state, and zip code (apartment number if one on the account), and the full account number or phone number associated with your services. To send a private message click on my name, then click private message me.