Community Forum

Service Interuption-extension needed!

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Service Interuption-extension needed!

I just noticed today that my bill is due today to avoid interruption tomorrow. I only get paid once a month at my job on the last day of each month. I need an extension until the 30th of April. I can pay the full balance and provide my card information to secure a future payment. Is there anything anyone can do?
Official Employee

Re: Service Interuption-extension needed!

Hello Karnold319. If you still need assistance with setting up a payment arrangement, I can assist with reviewing your account. If needed, please send me a private message and include your full name, service address, and account number so I can access your account.

New Poster

Re: Service Interuption-extension needed!

I don't know if they gave it to you... but if they did, that's BS. I asked for an extension on the 15th to the 27th, and they could only give it to me till the 23rd. I tried to get it extended longer today, but the girl said no. I can't help that I don't get paid till Friday.